Transtonus

Introduction

At Transtonus SARL, we place great importance on protecting your personal data. This privacy policy explains how we collect, use, share, and protect your information when you use our maritime transport and logistics services.

Data Collection

We collect the following information:

Identification information (name, first name, email address, phone number)
Shipping and delivery addresses
Information about the goods being transported
Payment data (we do not store complete credit card information)
Tracking and usage information from our website
Communications you have with us

Use of Data

We use your data to:

Provide, maintain, and improve our transport services
Process your payments and prevent fraud
Communicate with you regarding your shipments, invoices, and services
Send you technical information, updates, and security alerts
Respond to your requests and provide customer support
Comply with our legal and regulatory obligations

Data Sharing

We may share your information with:

Our transport and logistics partners involved in delivering your goods
Service providers who help us operate our business (payment processing, data analysis, etc.)
Government authorities when required by law (customs, etc.)
In the event of a merger, sale, or transfer of assets, your information may be transferred to the new entity

We never sell your personal data to third parties for marketing purposes.

Cookies and Similar Technologies

We use cookies and similar technologies to:

Ensure the proper functioning of our website
Remember your preferences
Analyze how you use our website
Improve your user experience

You can configure your browser to refuse all cookies or to indicate when a cookie is sent. However, some features of the site may not function properly without cookies.

Data Security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, limited access for employees who need the information, and physical protections for our systems where the information is stored. Despite our efforts, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Rights

In accordance with data protection laws, you have the right to:

Access the personal data we hold about you
Correct inaccurate information
Request the deletion of your data under certain circumstances
Limit or object to the processing of your data
Receive your data in a structured format (data portability)
Withdraw your consent at any time for processing based on consent

To exercise these rights, please contact us using the contact details provided at the end of this policy.

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly to stay informed about our latest privacy practices. In the event of significant changes, we will notify you by email or through a prominent notice on our website.

Contact Us

If you have any questions about this privacy policy or our data protection practices, please contact us at:

Transtonus SARL
1145 RUE DE LA PLANCHE LA RENARDIERE
45130 BACCON
France
Email: contact@transtonus.com